CatapultEra

WHY SHOP WITH US?

Sustainability

Shop our collection of eco-friendly jewelry, thoughtfully crafted to minimize environmental impact. Embrace style with a conscience

Exceptional Value

Enjoy exceptional value with our jewelry, offering the best prices without compromising on quality or design. Luxury within your reach.

Premium Quality

Experience premium craftsmanship with our high-quality jewelry, designed to last and make a statement for years to come.

  • FAQS

We offer a wide selection of high-quality jewelry, including rings, necklaces, bracelets, earrings, and custom pieces. Whether you're looking for everyday elegance or special occasion sparkle, we've got something for everyone.

Yes, we are committed to sustainability. Many of our pieces are crafted using ethically sourced gemstones and recycled precious metals.

Keep your jewelry away from harsh chemicals and remove before swimming or sleeping. Clean your pieces regularly with a soft cloth, and store them in a safe, dry place.

At Catapult, your satisfaction is our priority. We strive to make your experience smooth and transparent with our return and exchange policy outlined below.
1. Return Eligibility
• Items must be returned within 14 days from the date of delivery.
• The item must be unused, unworn, and in its original packaging with all tags intact.
• Proof of purchase (receipt or order number) is required for all returns.
2. Non-Returnable Items
• Custom-made, engraved, or made-to-order pieces.
• Items purchased on sale or during promotional offers (unless defective).
• Gift cards or digital downloads (if applicable).
3. Exchanges
• Exchanges are allowed within 14 days for the same or similar item of equal value.
• If the item you want is not available, store credit may be offered.
4. Refunds
• Approved returns will be refunded to the original payment method within 7–10 business days after inspection.
• Shipping charges (if any) are non-refundable.
• If you received a defective or incorrect item, we will cover return shipping.
5. Return Process
• Email returns@catapult.com with your order number and reason for return.
• Await approval and return shipping instructions.
• Ship the item securely with tracking.
• Once received and inspected, you’ll be notified of the refund or exchange.
6. International Orders
• Return shipping costs for international orders are the customer’s responsibility unless the item was defective.
• Customs duties or taxes are non-refundable.
7. Cancellations
• Orders can be cancelled within 24 hours of placing the order, unless already shipped or in production (for custom pieces).
Contact Us
Need help with your return? Reach us at:
📧 📞
+971502212719

One of the most common questions we get asked is “Can you tell the difference between a lab-created diamond and a natural diamond?” and the answer is no! Lab- grown diamonds look completely identical to natural diamonds and even have the same brilliance and sparkle, but cost half the price! So if you’re looking for a beautiful diamond that is cost friendly, a lab-grown diamond is the way to go.